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Interpreters
Our medical team can speak to you in English, German, or French. If you are not fluent in one of these languages, don’t worry: we have you covered. We are happy to arrange for a locally-based professional interpreter to accompany you during your visit and ensure everything is clear and fully understood. Please contact us in advance to inquire about these services.

Elisabeth Horn
Russian, French, German
Elisabeth Horn has over 20 years' experience assisting individuals traveling to Germany for medical reasons and is familiar with the specialized institutions in Heidelberg and across Germany. She is a certified interpreter and translator, sworn at the Heidelberg Regional Court, who is able to communicate effectively with international patients.

Penghua Liu
Chinese, German
Penghua Liu is a native Chinese speaker who has been working as a translator and interpreter in Karlsruhe for over 10 years. Through her assignments she has gained extensive expertise in diverse fields, including medicine, pharmacy, economics and finance, law, and automotive technology. Since 2019, she has also been working as a certified interpreter for Heidelberg University Hospital.

Emad Douma
Arabic, German
Emad Douma has extensive experience coordinating health travel in Germany, providing comprehensive support for patients visiting for treatment. With a focus on personalized care, he facilitates all aspects of the medical journey, including translation services, hospital selection, and logistical arrangements. His expertise spans various medical fields, ensuring that patients receive the highest quality care from top German hospitals.
ICAN Medical
Arabic, German
ICAN Medical is an organization that specializes in coordinating health travel to Germany. Led by Safwan Jouma, it offers comprehensive support for patients seeking medical treatment, providing personalized care and handling all aspects of the visit, including translation services, hospital selection, and logistics. With extensive experience, ICAN Medical ensures patients receive top-quality care from leading medical facilities in Germany.
Contact us for more information:
Consultation hours
Mon-Fri 08:00-13:00, Mon-Thu 15:00-18:00